Last updated: September 2024
Introduction
Dusk-sequoia Heritage Consultants is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and safeguard information when you interact with our website or engage our services.
Information We Collect
We may collect the following types of information:
- Contact details you provide via our enquiry form, including name and email address
- Information about your property or project that you share with us
- Technical data about your visit, including IP address, browser type, and pages viewed
- Information gathered through cookies and similar technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To prepare proposals and quotations for heritage consultancy work
- To communicate with you about your project or our services
- To improve our website and understand how visitors use it
- To comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Your consent, where you have provided it
- Performance of a contract or to take steps prior to entering into a contract
- Our legitimate interests in operating our business, provided these do not override your rights
- Compliance with legal obligations
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for two years following our last contact with you. Project records may be retained longer where required for professional indemnity purposes or to support ongoing client relationships.
Sharing Your Information
We do not sell your personal information. We may share data with:
- Third-party service providers who assist with website hosting and analytics
- Professional advisers where necessary
- Regulatory bodies or law enforcement where legally required
Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office
Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
For questions about this policy or to exercise your data protection rights, please contact us at: [email protected]